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Frequently Asked Questions

I have heard lots of things about the Package Travel Regulations. What are they and how do they help me?

They are in fact called The Package Travel, Package Holidays and Package Tours regulations 1992 (SI1992/3288). They offer protection to consumers who have pre- booked a package holiday. A package includes at least two of the following:

A) Transport.

B) Accommodation.

c) Other tourist services, which would include car hire etc.

Many holiday companies are trying to avoid these regulations by selling different components of a holiday separately. If they are successful, you won’t have as much protection if they go out of business or you have an accident.

Need advice?

Call Nolan Mortimer on 0208 296 6825 or email nolan.mortimer@colemans-ctts.co.uk Call Fiona Fitzgerald on 0208 296 6699 or email fiona.fitzgerald@colemans-ctts.co.uk