Our Technology

We want to work to your requirements. We do this via our IP telephony with a call centre platform, our Citrix system, whereby each member of staff can work remotely or from any of our offices. We see working with our clients as a partnership and this is helped by being approachable and adaptable and by our…

Innovative Use of ICT for Case Management

We operate a practice area-specific case management system. It is made up of 4 components:

1 Our online case management system (ProClaim)
2 Case planning
3 Adherence to practice area guidelines
4 A system of supervision and central risk management